Security Operations

Security specialists who monitor and respond to security events.

Service Summary:

Outcomes:

  • Fast response to security events
  • Validate issues and confirm impact
  • Resolve security related issues and requests
  • For more service information, click HERE
  • Incident impacts are limited due to prompt response
  • Efficient response based on our team's understanding of security threats
  • Quick identification and resolution will save time and money

Tickets Per Month:

0 - 19
20 - 99
100 - 499
500+
Service
Business Hours
After Hours
SOC Standard
$10.00
$12.50
SOC Custom
$18.50
$22.75
Server Patching
$8.00
$8.00
Service
Business Hours
After Hours
SOC Standard
$10.00
$12.50
SOC Custom
$17.00
$21.25
Server Patching
$8.00
$8.00
Service
Business Hours
After Hours
SOC Standard
$10.00
$12.50
SOC Custom
$15.00
$18.75
Server Patching
$8.00
$8.00

Contact us for pricing discounts.

*Prices are per ticket

What are Security Operation Services?

Our Security Operation (SOC) service is focused on providing an excellent customer experience through fast responses and informed decision-making. The team is trained to respond and resolve in-scope issues or route the issue to the quickest, most efficient resolution.

The ticket rate is determined based on when tickets are created.
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Our business hours are Monday - Friday 6:00 am ET - 6:00 pm ET.
Times outside of business hours and all US Government holidays are classified as after hours.

Live SOC response featuring:

Custom Services

If you need assistance with Security Operation services outside of the items listed above, we can work together to create a list of services that meets your needs.

Service Goals

In order to be successful, we need to define success. Below are the metrics to which we hold our team accountable to ensure we are delivering a service that brings value to our clients:

We've helped hundreds of companies overcome their support struggles.

How can we become your ally?

Schedule Meeting