Security specialists who monitor and respond to security events.
Contact us for pricing discounts.
Our Security Operation (SOC) service is focused on providing an excellent customer experience through fast responses and informed decision-making. The team is trained to respond and resolve in-scope issues or route the issue to the quickest, most efficient resolution.
The ticket rate is determined based on when tickets are created.
Our business hours are Monday - Friday 6:00 am ET - 6:00 pm ET.
Times outside of business hours and all US Government holidays are classified as after hours.
If you need assistance with Security Operation services outside of the items listed above, we can work together to create a list of services that meets your needs.
In order to be successful, we need to define success. Below are the metrics to which we hold our team accountable to ensure we are delivering a service that brings value to our clients: